Your privacy

Your account

Google sign-in is provided through Firebase Authentication. We use your verified account identifier, name, email and available Google profile picture to create your workspace and keep your projects separate from other users.

Your uploaded sources

Your original files, document titles, sizes, upload dates and processing status are stored so the service can provide uploads, revisions, review and exports. Only the signed-in owner and authorized service administrators can access an account’s workspace.

Document processing

When you start a local AI job, selected passages and bounded context are delivered from the website to an authorised connected processing computer running Ollama. External AI inference and recognition services are disabled. Original files and review history remain in website storage; local AI does not mean the website stores nothing. Review suggestions before accepting them.

Support conversations

When you contact support, your ticket details, messages and uploaded attachments are saved with your account. You and the three authorised support administrators can access sent messages and files. We record status changes and recent conversation activity to show unread replies and whether someone is viewing a conversation. Do not include passwords, API keys or payment-card details. Contact support for retention or deletion assistance.

Deletion and retention

You can archive projects and remove eligible originals or incomplete uploads. Some source files connected to completed jobs must be retained with their revision history. Contact info@metachemacademy.com for account or deletion assistance.

Service operation

Firebase and website-hosting services process the connection and account information required to authenticate users, deliver files, prevent abuse and operate the website. Do not upload material unless you have permission to store and process it.

Questions? info@metachemacademy.com